Fastest answers are in our Discord. For account or billing matters, email works too.
Check that Crimson's role is high enough in your role list and that it has permission to view and send in the channel. Re-inviting with the recommended permissions fixes most issues.
Scheduled features run within a short window of the target time and can be delayed if the bot was briefly offline. Set your server timezone on the dashboard overview so times display and repeat correctly.
You only see servers where you have Manage Server permission and Crimson is present. Make sure both are true, then log out and back in.
Admins can clear most data from the dashboard. For a full export or deletion, email us with your Discord user ID and the server — see the Privacy Policy.
Use /botsuggestion in any server with Crimson, or post in the support server.